DIGITAL SALES ASSISTANT FOR BRANDS AND RETAILERS
TopCoach, an intuitive and interactive sales solution designed by sales forces for sales forces.
IMPROVE YOUR CUSTOMERS' EXPERIENCE
69%
Customers want Sales Advisors to improve their product knowledge
With customers becoming more and more digitally savvy, you can now empower your sales forces with the ideal digital sales assistant for both networks and brands. As soon as a new product or service is launched, you distribute consistent and standardized information to your sales teams. Better informed and well prepared, your sales agents will provide an adapted, satisfying and highly personalized customer experience. It’s a true sales enablement tool!
• Easily share value-added information about your products and services
• Ensure consistent execution of your visual merchandising
• Interact directly with your customers by sharing refund offers or product and service information via a simple QR code.
BOOST YOUR BUSINESS PERFORMANCE
14%
It's is the increase of the Average Basket Value for TopCoach users within the first couple of months
With a real time-to-market briefing starting from day 1 of the new product’s launch, your sales forces offer a high value-added service that immediately responds to the up-market of your latest goods and services. TopCoach therefore actively contributes to boosting the sales performance of your sales consultants.
• Push your sales teams to excel and reward performance
• Recruit, manage and retain your sales force with TopCoach's dedicated Customer Success Managers
• Ensure the effectiveness of product and service launches as well as the latest campaigns through regular and close monitoring by the management teams
ENGAGE YOUR SALES FORCE
74%
Customers judge their in-store experience by the quality of the Sales Assistants
Engage your sales force on a daily basis with TopCoach, the immersive, personalised and collaborative mobile-first product enablement application that combines information and learning experience through solo or team play.Gamification promotes competition and continuous engagement of your teams through real or virtual rewards such as points, levels, badges, battles, challenges and rankings.
• Engage your sales force with customised solo or collaborative challenges
• Motivate your sales force to share their inspirations and experiences in live sessions
• Enhance the training of your field teams with intuitive product and service training modules including powerful videos and interactive quizzes
Top coach in figures...
OUR PARTNER BRANDS AND
RETAILERS
USER FEEDBACK
They use Top Coach on a daily basis and they tell you what they think!
A real sales support tool, with a game dimension to energise the teams. The many challenges encourage salespeople to go further and to surpass themselves.
Frédéric , 46 years old
I love the battles between colleagues and between shops! It's very motivating, even more so once you've had a VIP breakfast for the whole team !
Tristan , 27 years old
We really have a before and after TopCoach! The pharmacy teams are much more at ease with new products and, as usual, provide quality advice to patients !
Rachel , 54 years old
TopCoach has enabled our shop assistants to bring a product expertise and a quality of advice to the customers that we were not able to have until now !
Dounia , 31 years old
Thanks to Top Coach, a real collective emulation animates our teams! Our employees are more at ease with our product catalogue, and the managers have many tools in hand to support and motivate them !
