SUCCEED WITH OUR CUSTOMER SUCCESS MANAGERS
Ensure the performance of your teams through a high level of commitment and regular monitoring of their key indicators
DRIVE PERFORMANCE WITH OUR CUSTOMER SUCCESS MANAGERS
An individualized communication of your on site teams
One of the secrets of sales performance is the successful motivation of your community through engaging and time-to-market communication. Our customer success managers motivate your sales force with push notifications to capture attention and keep your teams involved on a daily basis: news, challenges, upcoming live quizzes…
Solo or collaborative motivation drivers.
You have access to an interface to lead your users either individually or by team. Used solo at work, at home or on the road to collect points and improve your ranking. Run in collaborative mode with team briefs, group quizzes or even challenges between stores or stores to stimulate team spirit, exalt the company culture or boost brand loyalty.
A unique live animation offer for brands
For brands, TopCoach provides a unique personalized communication offer via an interface of live video sessions broadcasted live to the community of sales agents of a brand or a distribution network. By webconference, via market solutions within your company or from our Parisian studio.
A day-to-day monitoring interface
Access an administration interface that allows you to consult statistics your sellers’ activity and their progress. Visitor rate, most viewed content, evolution of rankings: a complete follow-up at a glance! A real progress monitoring tool for managers of different sales forces, statistics per store, creation of personalized challenges…
Support the growth of your sales forces
With TopCoach, you manage the activity of your teams through a dedicated online administration interface.
You get usable information and you manage the change directly via a dashboard that measures the key performance indicators, progress and improvement in terms of information of your products and services and the increase in skills towards higher value-added advice.
OUR USERS' OPINION
They use Top Coach on a daily basis and they tell you what they think!
A real sales support tool, with a game dimension to energise the teams. The many challenges encourage salespeople to go further and to surpass themselves.
Frédéric , 46 years old
I love the battles between colleagues and between shops! It's very motivating, even more so once you've had a VIP breakfast for the whole team !
Tristan , 27 years old
We really have a before and after TopCoach! The pharmacy teams are much more at ease with new products and, as usual, provide quality advice to patients !
Rachel , 54 years old
TopCoach has enabled our shop assistants to bring a product expertise and a quality of advice to the customers that we were not able to have until now !
Dounia , 31 years old
Thanks to Top Coach, a real collective emulation animates our teams! Our employees are more at ease with our product catalogue, and the managers have many tools in hand to support and motivate them !
