REVOLUTIONIZE THE WAY PRODUCTS AND SERVICES ARE LEARNED ON A DAILY BASIS
Develop product & service knowledge and boost your sales force’s skills anytime anywhere with a collaborative and fun mobile product enablement app.
IMPROVE BUSINESS PERFORMANCE WITH THE ON-THE-GO DIGITAL ASSISTANT
Your customers are digitally skilled and so are your salesmen!
With the rise of digital technology, offering an unparalleled customer experience in store has become essential. Using the TopCoach app, your sales forces have access to reliable and relevant information, available anytime and anywhere. The increase in skills of your sales teams contributes to the up-market of your new products and services.
Dare to go phygital in front of your customers
With TopCoach, the Digital becomes an ally of your sales force, on and off duty, allowing a seamless shopping experience. Your salesmen interact directly with customers thanks to :
• Refund offers of the moment to share with a simple click
• QR code information directly from the application or in POS
• A product comparator included in the application for immediate advice
• An EAN scanning tool for better access to essential information
CUSTOMIZE THE APP ACCORDING TO YOUR BRAND AND SALES ADVISORS’ NEEDS
A desirable brand experience
Systems designed for employees, resellers and customers need to take full advantage of the significant investment you have made in your brand.
With TopCoach, your sales staff will see your initiative as an extension of the value you offer to customers. They will feel more engaged with a sales support tool that fits your brand image and offers an unparalleled user experience.
A user experience that adapts to each profile
TopCoach offers a learning experience that adapts to each individual’s usage. Based on in-depth data analysis, the application offers content and recommendations based on your practices. This enhanced user experience significantly boosts collaboration and teamwork. Our extensive data analysis across all interactions within the application helps to improve the day-to-day user experience and make it unique for each Sales Advisor.
STRENGTHENING SALES ENGAGEMENT THROUGH MICRO-LEARNING
Broadcast short and interactive modules
For each element of your product and service offering, TopCoach provides short and interactive micro-learning modules including videos, images, documents, etc. For a better upskilling, the acquired knowledge is validated by a quiz.
You encourage your sales teams to learn more and surpass themselves through the gamification of the experience offered through rewards, badges, points, etc…
Capture attention to build loyalty
Regular push notifications inform users about new products, challenges, upcoming quizzes… By stimulating the curiosity of your learners through gaming experience, you encourage them to discover products, challenge their colleagues, stimulate engagement through live quizzes, compete between players or between shops
Motivate and challenge on your own or as a team
Gamification is a great way to boost competition, whether it’s between colleagues or even just to push learners to excel. Your sales forces compete in duels, earn points or badges and compare their results on a shared scoreboard.
• Solo use: at home, on the road, to collect points and improve your ranking
• Team use: team briefing, group quiz, challenge between shops ...
BRING THE TOPCOACH EXPERIENCE
TO YOUR SALES TEAMS
